Huffines Hyundai Plano
Dealership Service Review
Bought my Hyundai Elantra 2 years with the promise of being under warranty, and when I would get my car serviced they would provide transportation and/or a loaner. For the past 2 years I have been regularly disappointed by this dealership with service. Currently I have a problem with my shifter in my car. I called for a walk in, they are telling me it will take 3-5 business days to even LOOK at my car and scheduling won't be for 2 months. They are also not providing loaner cars. After speaking with several people on the phone this morning no other help was offered other than go a week without a car or deal with this problem for 2 months. If your looking to buy a car and think this dealership with provide service for your vehicle in the future look somewhere else. Hyundais are fine cars but this dealership will not help you after you purchased the car.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No