Huffines Hyundai Plano
Dealership Sales Review
I purchased my 2015 Elantra from Frank White at Huffines Hyundai and he was a serious breath of fresh air after having a dealership much closer to home try to bait & switch me thinking I'm...using the words of the misogynist a-hat (see review dated 11/10/15)...a little girl there to spend "daddy's" money. They literally told me to my face that I lied about the asking price on the ad ON THEIR OWN WEBSITE. Drove all the way from Dallas to College Station to buy the Hyundai I wanted after calling the dealership 2 times to confirm the car was there and was still the price of their ad. Got there and they flat out called me a liar. And when I provided their own ad to them proving I wasn't lying, they didn't bother even apologizing for treating a potential customer like trash. Guess that's what you get for walking into a dealership being a "little" 21 year old girl; sadly for them, I'm not quite as stupid and young as they must have thought I was. Needless to say, they lost a $25k new car sale towards the end of the tax year. Lucky for me, I walked into Huffines a couple days before starting my new job and not only found the perfect sales rep, I found the perfect car too. Frank didn't treat me like a child. He treated me like a potential customer which is exactly why he made the sale. I'm not sure I've met a nicer sales rep or one whose more invested in the long term relationship with his customers. He was helpful before, during and after the sale. Helped answer questions about my Hyundai account and they made sure I knew how to squeeze every dollar out of the warranties I purchased. I'll forever be appreciative of Frank's help getting me in the right car in time to start my new job. No bullying. No bull. Just a friendly sales rep trying to help his customer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes