Spikes Ford
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Dealership Service Review
service Rating
Bad customer service all around
Written byon 08/23/2021
Took my car August 2nd 2021, to have it serviced for some sensors and the rpms. Got my car back on the 20th of August. With no loaner car after I have the warranty that sates a loaner car will be provided to customer. And wish I DID NOT GET. I would call to check the status on my car and my service writer would say i will call you back and of course that never happened. In all BAD SERVICE, BAD CUSTOMER SERVICE, LACK OF COMMUNICATION, NEVER AGAIN WILL I TAKE MY CAR THERE.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No