Spikes Ford
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Dealership Service Review
service Rating
Another mediocre service at the service department.
Written byon 08/07/2020
Don't know why service department most of the times (95%) give low class service. The Department is called service department so what should they give service. A week for my vehicle to get fixed according to them waiting for part. Once they got part after a week I was expecting for the vehicle to be ready by morning,, no it was till end of day. Did. not had the the curtesy to tell me part arrived, I called. When I went to pick up vehicle no apologies no nothing.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No