Spikes Ford
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Dealership Service Review
service Rating
Disappointed
Written byon 03/19/2017
Bought a 2016 fusion on june 2016 and on my second scheduled oil change I'm being advised i need transmission and other work on my car and a week later i get a email saying my tires are also due for mainitaince but wasn't even told at the time of my oil change about any tires having tread issues.... Lost faith in my purchase of vechicle and and now dont know why i wasn't told about tires....
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable