Spikes Ford

After two years of waiting.....since the 2015 mustang was revealed.....I finally bought this beauty, a 2018 LIGHTING BLUE MUSTANG GT with the PERFORMANCE PACKAGE! As a side note, this color will not be available as a 2019 color of choice. Well, let me start by saying that the experience of buying exactly what you want, is uncomparable. Adam, the salesman, who assisted me with my purchased was knowledgeable in the car that I was looking for and being that I wanted something particular, he didn't try to put me into a car less than what I wanted or an entirely different vehicle. Being that they didn't have the car that I wanted, Adam researched the data base and found that Spike's Ford would be receiving the car that I wanted in a few weeks if I was willing to wait. In my research I found another local Ford dealership had the same car on the lot but it was missing a few of the features I wanted. There was a dealership in Houston who had a car with EVERYTHING that I wanted, but I had to travel there to buy it. So what do you do? Buy a car that is not exactly what you want that is on the lot now, or travel 300+ miles one way to a different city to get one exactly the way you want it, or wait patiently and get the one you want without the travel time or putting unnecessary miles on your new car? Well I agreed to wait, Adam then turned me over to Juan Sanchez who finalized the numbers and we agreed on the price. Naturally, with car buying, there is always some issue with cost/price. My experience was no exception. There was an oversight in the cost of my vehicle which led me to have to speak with the sales manager, AL. AL and I could not come to an agreement on this issue, and this led to me to speak with the general manager, T.J. TIJERINA. All of this happened in the same day and after talking with T.J. , he rectified the situation where we both were satisfied. Well....a week later my car arrived and Adam called to let me know to come and take delivery of my new vehicle. I believe that no car buying experience is flawless or without some type of issue. This one was pretty close to having zero issues. If it wasn't for the minor issue of the price, I would have given Spike's Ford a 5 star rating. Besides that, I would still recommend buying at Spike's Ford. My overall experience was pleasant, fast, and without pressure. I hope that my review will help others who are looking to buy a Ford Vehicle. D.Williams