Spikes Ford
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Thanks, my AC cools!
Written byon 06/20/2015
2011 Edge. On a Wednesday I had a problem with my AC by Thursday it was at Spikes and I was getting feedback. They found the problem and hoped to have it fixed by Friday. On Friday, they were honest and said they are still working on the vehicle and it wouldn't be ready till Monday. On Monday the car was ready earlier than expected and received a shuttle ride to Spikes. While at the dealership the staff was polite and I got my car in less than 25 minutes. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes