Spikes Ford

In reference to our 2008 Ford F-250 that was taken in for a loud thumping noise heard when turning, my experience was pleasant. My service advisor greeted me immediately and even sent a mechanic to ride around with me so that I could explain the noise being heard. Upon doing so, the mechanic immediately heard the sound and advised me that he more than like knew what was causing it and asked me to return to the service area. By the afternoon, I was contacted by my service advisor who already had an estimate on repairs and assured me that my vehicle would be ready by the following day since the parts were in stock. The next day, my service advisor contacted me and told me that our vehicle was ready for pick up. When the vehicle was picked up, I immediately felt the difference in the suspension. The thumping noise was gone and vibration while driving was also taken care of. Outstanding service and customer care! Thank you Spikes Ford!