Parkway Family Kia
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Try another dealer first, avoid Richard
Written by 10/14/2014
ondont ever buy a car from them and especially from sales manager "Richard." All hype about what they say on their motto about handshakes. They gave me an overnight test drive optima SX and it died that night and left me stranded in a parking lot in downtown Houston near the YMCA. After 2 hours I got a jump from Kia's people. The next day at the dealership he could care less that we were stranded, customer service is the only difference when you make a vehicle purchase. Richard made me feel like it was my fault the car didn't start. Accusing me of leaving on a light. So please dont bother visiting Parkway Kia, Mazda.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No