Sterling McCall Honda

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Sterling McCall Honda
22575 Hwy 59 N, Kingwood, TX 77339 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(138)
Recommend:
Yes (8) No (2)
Service Rating
(502)
Recommend:
Yes (48) No (6)
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Dealership Service Review

service Rating
Mr
Written by Probandt on 05/22/2024

Was told work would be completed (oil change) in hour to hour and 15 minutes, but I was there over two hours….

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Sara Thurston on 05/23/2024
Dealer Response
Thank you for informing me about your unsatisfactory service. Please know that we are looking into your concerns, I will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me. Wil Solano Service Director 281-318-2915 wilsolano@Sterlingmccallhonda.com
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