Sterling McCall Honda
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Dealership Service Review
service Rating
Oil change
Written byon 05/19/2024
Two hrs every time I go in for a scheduled oil change. I try to deny the appraisal and multi point inspection to cut down on time but am denied.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Customer Service on 06/03/2024
Dealer Response
Thank you for informing me about your situation. Please know that we are looking into your concerns, Wil Solano the Service Manager will be reaching out to you soon to assist. If there is anything I can do in the meantime please reach out to me.
Kimberly Eddy, General Manager
keddy@Sterlingmccallhonda.com
ReportLaura Driscoll on 05/20/2024
Dealer Response
Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.
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