Sterling McCall Honda
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Dealership Service Review
service Rating
Car repair service
Written byon 12/07/2023
I give Sterling McCall Honda 5 stars because of how they do their services. Jacob was my service tech and he was awesome. He didn't just tell me what was wrong with my vehicle but Honda does a video underneath the vehicle showing all parts that damaged so you're not just taking the techs word but you actually see the parts that need repaired, that was awesome! It shows Honda take pride in service and you can trust them. Jacob was there to walk me through the whole process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sara Thurston on 12/08/2023
Dealer Response
It's fantastic to hear about your exceptional experience at Sterling McCall Honda! The use of video to show the damaged parts underneath your vehicle is a great initiative, providing transparency and building trust in the service provided. Having a service tech like Jacob who not only explains the issues but also guides you through the entire process adds tremendous value. It's clear that Sterling McCall Honda takes pride in our service and ensures customers feel confident and informed about their vehicle repairs. Your five-star rating reflects the quality and transparency of our service! We appreciate your business. We look forward to assisting you in the future.
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