Sterling McCall Honda

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Sterling McCall Honda
22575 Hwy 59 N, Kingwood, TX 77339 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(138)
Recommend:
Yes (8) No (2)
Service Rating
(502)
Recommend:
Yes (44) No (4)
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Dealership Service Review

service Rating
Key Replacement/Programming
Written by Stephanie M. on 11/05/2023

My service advisor was Shane O'Bannon at the dealership. I was quite frustrated because it was taking longer than expected. However, Shane was very kind and calm with me. He explained the situation and double checked everything was taken care of properly.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Laura Villalobos on 11/07/2023
Dealer Response
We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Shane went beyond to help meet your expectations. We look forward to the opportunity to assist you again in the future!
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