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Parkway Family Kia

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Parkway Family Kia
22565 Hwy 59 N, Kingwood, TX 77339 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(90)
Recommend:
Yes (18) No (10)
Service Rating
(19)
Recommend:
Yes (1) No (3)
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Dealership Service Review

service Rating
Bad Service
Written by chucks4 on 02/09/2011
updated 05/31/2025

I was told they could check out and repair my car. But got a car back that did not even make it home. Only made one block from the dealership. I was warn about them after i taken my car there. he was right

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No
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parkway_rep on 03/21/2011
Dealer Response
Dear customer, Here at Parkway Family Kia we do take pride in our work and would like to make this right. We were unaware of any any brake dows after leaving the dealership. Please contact Myself Brenlee McKnight (BDC Manager), Arron McClelland (Kia Service Manager), or Dave Davis (GSM) Any of us can be contacted at (281) 242-8211 from 9am to 8pm (Monday - Saturday , Closed Sundays) We look forward to hearing from you and resolving your issue. Parkway Family Kia
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