Parkway Family Kia

Since June 2024 I've been dealing with Parkway Family Kia and they have the worst service I have ever experienced. My car is still not fixed and every time I call to have someone from management call me back they tell me that I should get a call back within few days. The problem is that no one ever calls me back and my vehicle is year to be fixed. I've contacted Kia consumer and they have advised me that I need to give the chance to fix the car to which I did. I left me car the entire month of July and again the entire month of October and still my car is having the same issues. I'm at my ends wit and I'm so freaking frustrated. Throughout this process CJ has made every effort to accommodate me due to the ongoing issues I'm experiencing. No GM or no management has give me a call back just to validate my concerns. Now if I was to drive my car thru the glass and ask for some help they would say something is wrong with me.