Parkway Family Kia
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Dealership Service Review
service Rating
Do not use BRENDAN KEEN he will not call you back or do what he says
Written byon 03/02/2020
Want to Kia service engine burning oil problems spoke with Brendan Keen he said they would take care of everything the motor took 2 weeks to put in they left a big scratch under my hood called Brendan back told him the AC started losing Freon it was getting warmer in the car and the check engine light was coming on I brought it into the service center and they turn the check engine light off said drive it the engine light came back on call them Brandon would not call me back I left three different messages 3 days and left a text message he never call me back or text me this has been a week and a half now I do not recommend them to anyone
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No