Parkway Family Kia
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Dealership Service Review
service Rating
Don’t waste time
Written byon 01/19/2019
Don’t ever bring your vehicle here! After waiting for over 2 hours when I had an apt they gave me an estimate of $2335 which was almost half of the vehicle purchase price. They charged me $186 for an oil change and diagnostics and claimed they fixed the front door driver locks in which we found out they didn’t when we got home. Also they wouldn’t let me use my $9.99 coupon for an oil change! We ended up taking it to get fixed completely for $300. What a rip off don’t trust these people!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No