Parkway Family Kia

From start to finish, I had a great experience here. Started with going in for a service appointment and was helped by CJ who was professional and kind; I ended up putting in an inquiry for an appraisal for my current Kia while I was there and was contacted immediately by the acquisitions manager, Christoper Rodriguez, who was transparent and helpful the entire process; was connected to Alisha who helped me end up purchasing a used car! Oil change turned in to a whole day at the dealership and I never felt pressured, they were all honest and seemed to genuinely try to pair me with what I was telling them my current needs were. Christoper followed through with his service-forward philosophy even when I didn't take his appraisal offer for my Kia; he still HIGHLY discounted my oil change to make sure I came back for all my future services ... and I will! I have had some great car buying experiences, but definitely never an unplanned one, and never one THIS pleasant. Thank you Parkway Family! See you soon :)