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Parkway Family Kia


22565 Hwy 59 N, Kingwood, TX 77339 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (16) No (10)
Service Rating
Recommend:
Yes (1) No (3)
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Dealership Sales Review

1 out of 5 starssales Rating
Please be super vigilant
Written by Emily Zhao on 12/10/2023

I urge all consumers to exercise extreme caution when dealing with Parkway Family Kia. I was an international student when I went to this dealership to purchase a used car. In addition to adding several illegal charges totaling over $5,000, the dealership altered my loan terms and interest rates, blatantly disregarding our agreed-upon terms. Moreover, I still have not received my title. I've reported this matter to TxDMV and received a letter that they have sent a cure/warning letter to the dealership. Moreover, I hired a lawyer to send a demand letter to the dealership requesting to refund my money and give me the title. However, the dealership keeps ignoring all my legal rights.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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Chief of sales on 05/14/2024
Dealer Response
If you don't like something - come back to your Brazil. Maybe they will give you better service there.
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