AutoNation Ford Katy

The sales process from AutoNation was excellent. They were very attentive to my needs and I am very satisfied with the entire process. On a separate note, I had a 2010 F-250 with a navigation system, and worked very well. My new 2015 truck does not have a navigation system, but a "sync my ride" system. I am extremely dissatisfied with the "sync my ride". The process to load my "saved points" on my account through the computer is redundant. When accessing "sync my ride" in my truck, it usually leads to multiple requests because it is unable to understand the command. On average, 7 out of 10 times I am unable to get the directions for my "saved points". I worked with a customer rep on how the system works, and she was extremely helpful. However, I am completely dissatisfied with "sync my ride", and have opted to use my navigation on my phone. I have concluded the "sync my ride" is useless. This has nothing to do with the sales process, but I think Ford should make other options for navigation services.