AutoNation Ford Katy

The new car shopping experience can be extremely painful...standing around at dealership after dealership for hours on end waiting to look at a car or waiting for the dealer's "best price." After several days of "pain" we found AutoNation Ford. There, our experience was completely different. Our sales representative, Chuck, took the time to listen to and understand our needs and then quickly found several cars that could work for us. Once we looked at the cars and took one for a drive, we knew we found what we wanted. After a 20 minute wait, Chuck came back with a great price we used as a starting point for a great deal. From that point forward, the staff, to include sales management, used car trade in, finance and aftermarket, worked quickly and efficiently to make the process as painless as possible. In the end we were happy with the service and excited about the new vehicle. Eugene in aftermarket department was great to work with and did a great job following up with customers.