AutoNation Ford Katy

This was the second truck that we purchased from this dealership. From the very first contact our salesman Chris B. communicated both via email and phone and answered all of our questions. We were hesitant about the purchase mostly due to the size of the investment. We were upgrading from a F150 to a F250 and the cost is significantly more. Chris made us feel at ease and knew we were coming in just to see the vehicle and to explore the possibility. The truck we wanted to see was front and center when we pulled up for our appointment. Even when we decided to find out if the deal would go he and the finance staff stayed well after closing to complete the deal. They both were able to work the deal so it was under our payment requirements and were knowledgeable of the extended service plans. Even to the point of using the remainder of our previous extended service plan from our trade into our downpayment. The entire process was smooth just like the first one we did a year ago. Once again they surpassed the type of service you expect from a dealership. No pressure. The deal went forward only at our request not because were felt pressured. They shopped the loan to get us the best interest rate possible. They were very willing to work around our schedule to finish the deal and to allow us to take delivery of the truck the next day. Even after the sale our questions have been answered. From start to finish a friendly customer oriented transaction. Truly a great experience again. We will purchase from this dealership again.