AutoNation Ford Katy

I was there on Saturday for an oil change. The guy who receives my car asks me if I prefer someone who speaks Spanish. I answer yes and he directs me to the counter with “Daniel”, who was with another customer. I wait and when he finishes he continues with some papers without looking up. After a while he asks me in English if I need anything. I answer in Spanish after saying hello that I want to do an oil change, I answer in Spanish that yes and he asks me again in English for the phone number that I give him in Spanish and he corrects me in English. I tell him to wait and I go to the entrance to ask for someone who speaks Spanish. The supervisor comes in with me and tells Mr. Daniel that he should attend to me in Spanish, to which he responds, that I assumed that he spoke Spanish. From then on all the treatment was very rude and not at all friendly as befits someone who works with the public. I agree that English is spoken in this country, but in that same place my husband and I have bought 4 cars, 3 of them 0 miles for our family. And at that time we were attended to in Spanish, the language has never been a problem.