AutoNation Ford Katy
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Dealership Service Review
service Rating
Oil change and multi point inspection
Written byon 10/05/2023
The service person who took care of me was very professional but I was first usher to an older white gentleman by the porter. When he came to his desk ask me who told me to come to him I said the guy who meet me at the express lane ,he said they don't know what they doing I am busy find someone else to help you. He sit on the right side of Mr Robert, he had no name tag. Very rude person. But the guy I went to was very professional . That's why I give a five star.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Andrew Newton on 10/09/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (281) 305-8949 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
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