AutoNation Ford Katy
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service Rating
Clueless
Written byon 09/28/2023
I bought a battery expecting a Ford battery and got a generic Auto Nation battery. I'm OK with that but no one knows who backs LIFE TIME WARRANTY. Who do I call if I need a free jump-start?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? No
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Clueless on 10/02/2023
Call the General Manager??? I have already called and talked to Mike, identified as the GM He was no help, he was supposed to call me back with an answer. That was early last week.
ReportHarrick Newman on 10/01/2023
Dealer Response
Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8949. We would appreciate the chance to turn your experience around.
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