AutoNation Ford Katy
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Dealership Service Review
service Rating
Customer service
Written byon 08/10/2023
I had a BAD service with this person, seem he was not in a good mood to help any person, not sure if he even like his work or working at this company, very disrespectful in the way he attended me, and he didn't even had his name Tag on him. Auto Nation Should look into a better service with their customers, especially at Front Desk.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Nyla Silvester on 08/11/2023
Dealer Response
Hi, thank you for taking the time to leave us feedback. If you'd like, please contact our General Manager at (281) 305-8949. We'd appreciate the chance to make your experience a positive one.
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