AutoNation Ford Katy

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AutoNation Ford Katy
20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(275)
Recommend:
Yes (20) No (9)
Service Rating
(176)
Recommend:
Yes (30) No (6)
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Dealership Service Review

service Rating
Blue Cruise did not work
Written by Blue Cruise on 06/30/2023

It took a lot of time to find the software problem to resolve the problem. It took a software fix from Ford Engineering to correct it. I was satisfied with the way the service department handled the problem.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Roman Brooks on 07/05/2023
Dealer Response
Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
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