AutoNation Ford Katy
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Dealership Service Review
service Rating
Horrible Service
Written byon 06/06/2023
The 3 times that I make an appointment have the email of the reservation get there and is no appointment in the system. They said that they check everything and when I get out the same issue still happened. The car is good but the service is horrible.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Nyla Silvester on 06/08/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Katy. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.
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