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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
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Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (30) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
AutoNation Ford Listens
Written by Sabert124 on 04/24/2023

I had an odd rattling noise. Mike O., my service rep, and Mike in the repair shop both listened to me about my noise. They took time to find the cause and fixed it! This was a year in the making and third Ford dealership. I now drive further to Katy to have my car somewhere I trust will be thorough and honest with me.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Barry Lewis on 04/27/2023
Dealer Response
Hello, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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