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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
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Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (30) No (6)
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Dealership Service Review

5 out of 5 starsservice Rating
Good service
Written by Txwcnc34 on 04/03/2023

Dealt with James and he was responsive and helpful. While there, they were the victim of a crime, having my rims and tires stolen. Wasn’t even a question to these guys, they replaced my rims with factory rims and new tires. Such a shame that we have low life people that steal but Autonation made it right. I’ve had other dealerships want my son to file an insurance claim for damage they did to his car. Not a question with these fold, super happy with their level of support,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Savy Robinson on 04/06/2023
Dealer Response
Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!
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