AutoNation Ford Katy
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Dealership Service Review
service Rating
Great Experience
Written byon 03/29/2023
Very pleased with the service I received when I took my 2019 Expedition in for transmission issue. I was told they would need to keep my car for 3 days but was pleasantly surprised to get a call in just one day. They ran diagnostics and were able to fix the problem. The service people were friendly and very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Tirth Trivedi on 04/02/2023
Dealer Response
Hello, We are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!
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