AutoNation Ford Katy
Back to Service Reviews
Dealership Service Review
service Rating
Good quality work, but scheduling & Communication is atrocious
Written byon 03/15/2023
It took me nearly a month to be able to schedule a servicing on my vehicle. Once dropped off, my car was promptly serviced, and the work appeared to be done well. But good lord the communication at this dealership stinks
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Showing 1 comment
Sort by:
Kevin Smith on 03/17/2023
Dealer Response
Hi, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
Report