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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
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Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (30) No (6)
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Dealership Service Review

4 out of 5 starsservice Rating
Good & Fast Service. Need Lower Price
Written by Ramirez on 03/12/2023

Gio, our service rep., got us in for an oil change quickly and out quickly. However, a complimentary carwash and a lower price for the oil change would've been better,

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Theo Sanders on 03/15/2023
Dealer Response
Hi Ramirez, thank you for taking the time to leave us feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
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