AutoNation Ford Katy
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Dealership Service Review
service Rating
Oil change
Written byon 02/21/2023
Oil change price was ridiculous because i was told a different price over the phone when i made appointment and fluids was not topped off for the money i paid for oil change.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Joseph Lee on 02/25/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (281) 305-8949. We hope to hear from you.
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