AutoNation Ford Katy
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Dealership Service Review
service Rating
SATISFIED
Written byon 01/30/2023
I brought my care in because there was an issue with the stop/start not working on my car for over three hours. Unfortunately, AutoNation couldn't find out what happened with my vehicle, however Robert Longoria explained up front what may happen as far as linking the vehicle up to a computer and looking for error messages and if they didn't find anything they would release the car. Mr. Robert was in close communication with me the entire process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Tirth Trivedi on 02/01/2023
Dealer Response
Thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!
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