AutoNation Ford Katy

Was told repair (warranty and recall) would take 7-10 days to complete. It took a month! I had to call weekly for updates as I never received an update initiated by the service dept. The loaner vehicle they provided was filthy inside, food trash, crumbs etc all over the seats/floor. I was told loaner came with eztag that I could use as an added perk. When my vehicle was finally ready, I was told they would detail it for me since they had my vehicle so long. When I picked it up, my vehicle was more dirty than it was when I dropped it off a month before! In my haste to get my vehicle back I mistakenly forgot to put gas in to match what it was when I got the vehicle a month prior. Not only did they not detail...or even simply wash my vehicle, they charged me twice the market rate of gas, and a week later charged my cc for the eztag that I was told I could use!! My windshield wipers no longer work, not sure if due to the work they did under the hood, but I'm afraid to bring my vehicle back there and not get it for a month!