AutoNation Ford Katy
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Estimate 3 X what the actual repair costs!!
Written byon 12/15/2020
I took my 2014 F150 in for a leak and was quoted $1055.00 with parts($307), labor ($748). One hose was listed that didn't need to be replace and 3.6 labor hours. I had it done at very reputable shop for $375 drive out! 2 parts, 1.5 hours of labor. Clearly your techs need training or perhaps you just have too much business. I will not use this shop unless it's a recall.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Review Responder on 01/12/2021
Dealer Response
Hello John,
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.
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