AutoNation Ford Katy
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Another recall
Written byon 07/07/2020
There was nothing wrong with the service. Was prompt and efficient. Service advisor was friendly and accommodating. Won’t give five stars because it was another recall. Four or five recalls since we bought the truck is a pain in the ass. Have to ( for the most part) waste a day of my life letting Ford correct their mistakes via my time, fuel for two vehicles.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Jennifer Marell on 07/09/2020
Dealer Response
Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
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