AutoNation Ford Katy
Back to Service Reviews
Dealership Service Review
service Rating
cruise control on 2018 escape with 10k miles!
Written byon 08/28/2019
Cruise control issues (stops working for no reason), Brought it twice, complained to service manager.. they don't seem to care. I regret buying a ford car now.. After bringing it in twice, 2 days each time at the dealer, my cruise control is worse now than when tried to fix it the first time. If hey have zero star, I would give them zero!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Not Applicable
Showing 1 comment
Sort by:
AutoNation Ford Katy on 09/06/2019
Dealer Response
Hi Joe, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (877) 203-5276 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Report