AutoNation Ford Katy
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Dealership Service Review
service Rating
Better to Look another service dealer
Written byon 04/13/2019
Took my car to have the tire checked and it was patched before I bought this car from Ford. Tire never stopped leaking even after repair which shows a very poor service. If they cannot fix and ensure a tire is not leaking imagine the other items of you car?!?
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Autonation on 04/19/2019
Dealer Response
It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (877) 203-5276 -- we hope to hear from you soon.
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