AutoNation Ford Katy
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Dealership Service Review
service Rating
Great service!!
Written byon 11/12/2018
John was our service advisor. He was extremely knowledgeable, polite, and efficient. We had 3 recalls on our truck and he asked if we would like to have the oil changed or tires rotated while they had the truck. We hadn’t even thought about it but we needed both so we had it done. We left the truck there and went to work. He called us throughout the day several times to let us know the status. Very well done! Thank you for outstanding service!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes