AutoNation Ford Katy

I had my mustang towed to this location because of a blown tire. They seemed very nice over the phone and said they could replace the tire and do the needed oil change. When we arrived to pick it up, it was $100 more than expected, the car was NOT clean. The floor mats were upside down (I guess they do that so you don't see the mess they cause????). There was grease on the inside of the drivers door. The rim on the tire that was replaced still had markings on it from where they did the work. The service advisor had told us it was cleaned and ready for pick up... He was clearly not telling the truth. He saw our dissatisfaction and did nothing. Funny thing is that this is the closest Ford store to us. We didn't buy there because of a HORRIBLE sales experience. Two strikes. I'm done with this place.