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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (31) No (6)
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Dealership Sales Review

3 out of 5 starssales Rating
Ok services
Written by Mharris2013 on 02/02/2016

The financing guy I worked with was VERY rude I've never dealt with such poor customer service in my life, except for Gullo Ford they were horrible. The customer service he provided changed my decision about purchasing the car. However Joseph Hagar was understanding and was able to change my mind. He was an awesome car salesmen. Joseph Hagar, also promised to fix some minor damages on my car, let's see how this promise holds up. Also, they delivered me a dirty car, I feel if the car wasn't ready they could have taken their time making sure the car was ready to go. Now I have to take time out of my busy schedule to wash a new car I just purchased.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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