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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (17) No (8)
Service Rating
Recommend:
Yes (24) No (6)
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Dealership Sales Review

1 out of 5 starssales Rating
Do Not Recomend this dealership!!!
Written by stephaniew33 on 02/27/2013
updated 08/01/2025

This dealership gave us the WRONG plates on our Tahoe that we purchased from them. Then had the odasity to say it was not their fault, and then wouldn't work with us on a convenient time to get the plates changed. We do not live in the Katy area, so the drive to go back up there so they can fix their mistake is a HUGE inconvenience. Treated us poorly when we expressed how difficult it was to make the arrangements to get back up there, we have 2 very small children, and they told us well then drive with an illegal vehicle. WILL NOT recommend this dealership to anyone! Beware of these RUDE people.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Not Applicable

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