AutoNation Ford Katy
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Do not use internet salesman Brandon Hager
Written byon 05/19/2015
I recently purchased a vehicle from Autonation Ford in Katy, TX from internet salesmen Brandon Hager. I had to return to the dealership 4 times and miss work to get all the accessories I purchased. He told me the vehicle was ready, so I went and picked it up. When I got home I realized the satellite radio I purchased was not added. So I returned, the problem was corrected and Brandon assured me everything else was good. I get home again and realized the wheel locks I purchased had not been installed. I went back again. This happened again with the floor mats.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
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autonation on 05/22/2015
Dealer Response
Thank you for leaving feedback about your experience with our team at AutoNation Ford Katy. We take every review seriously and work tirelessly in providing great service and value to our customers. If you'd like, please contact our General Manager at (281) 305-8949. We'd appreciate the chance to turn your experience around.
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