AutoNation Ford Katy

We went to get a new maverick and the finance manager Robert Reck help us with the paperwork he keeps asking us questions about the warranty or vehicle protection and we declined ask only for Gap. He went ahead and add the product without our consent and falsified our signature, he never gave us copy of the paperwork and he told us he will email the paperwork later never happened, we find out a month later about the issue and it was a hassle to have that corrected, no one taking responsibility from the big issue like it was nothing when we complained with the finance director. Be careful doing business with this dealership.