AutoNation Ford Katy

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AutoNation Ford Katy
20777 Katy Fwy, Katy, TX 77450 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
(275)
Recommend:
Yes (20) No (9)
Service Rating
(176)
Recommend:
Yes (30) No (6)
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Dealership Sales Review

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Autonation Katy Ford
Written by screwed on 07/15/2023

bought truck $12000 above MSRP for used vehicle with 5000 miles on it. Took delivery and found items listed as included missing. Informed dealer. [non-permissible content removed]. kept me hanging until the money back guarantee expired. only saving grace, salesman claims he will make good for missing items

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No
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Piper Yost on 07/19/2023
Dealer Response
Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8949 for ways we can work towards resolving these issues. We look forward to hearing from you soon.
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