AutoNation Ford Katy
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Dealership Sales Review
sales Rating
Misleading on price
Written byon 06/12/2023
I flew in from out of town with a check for the agreed upon price for an F150 I was purchasing and was told that I needed to come up with another $1,100. Since I had flown in, I did not have a personal vehicle with me and was basically stranded at the dealership for several hours while they tried to convince me to put the $1,100 difference on a credit card. After several hours, I was finally able to leave with my vehicle but I was not given all the proper paperwork to get my tag, etc. that remains unresolved.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
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Nancy Gorge on 06/13/2023
Dealer Response
Hi, we are deeply disappointed by your experience at AutoNation Ford Katy. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8949 -- we hope to hear from you soon.
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