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AutoNation Ford Katy


20777 Katy Fwy, Katy, TX 77450 (map)
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Sales Rating
Recommend:
Yes (20) No (9)
Service Rating
Recommend:
Yes (30) No (6)
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Dealership Sales Review

4 out of 5 starssales Rating
Vehicle purchase
Written by MMitchB on 04/28/2023

We needed to find a replacement vehicle for my daughter and 2 grandsons. Problem was finding something large enough to handle 2 big rear facing car seats. We worked with Amir and tried several vehicles. We were interested in a Ford Explorer but soon found that there wasn't enough room in the third row seat for the car seats and the middle seats blocked access to the 3rd row with the car seats. Amir checked the lot and we looked at several vehicles and found a Ford Expedition. It had plenty of room, reasonably priced, and in great condition. Amir answered all our questions and inquired others for the answers he didn't have. After the purchase he contacted me and my daughter several times to make sure we were good and didn't have any issues. All the personnel we dealt with were very nice and professional and relatable. Never felt the typical used car sales pressure. Thanks to all the folks for helping us.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Kate Bake on 04/30/2023
Dealer Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We always strive to provide personable and excellent customer service. Thank you again for the review! Drive safe, and we'll see you on the road.
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