AutoNation Ford Katy

Purchased a Ford F150 via Autonation. Paid in Full with sales and registration/ title fees and Auro was shipped to me in Wyoming with no issues with temporary tags in March 2021. After weeks of excuses and sending not less than 4 sets of documents by fedex back to Autonation Ford Katy, the vehicle has still not been registered or title paperwork done. The process does not take long in WY and there has been no delays due to Covid. County clerk office has informed me on several calls to them that Autonation Katy Ford has not submitted paperwork or payments ( they keep records of all transactions and communications) and my emails / calls to Finance Department and GM are not being returned. I'm very surprised that this is happening given the ratings I have seen - The F150 is great but this dealer is certainly not customer focused and responsive.